PRIVACY POLICY

At Ahdem Designs, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Ahdem Designs. This policy explains our privacy practices for ahdemdesigns.com (which we’ll refer to as the "Site"), Ahdem Designs mobile applications (the "Apps"), Pattern by Ahdem Designs, Ahdem Designs Payments, Ahdem Designs public Application Programme Interface (the “API”), and our other services provided by Ahdem Designs, Inc., depending on your location ("Ahdem Designs," together with "we", "us", and "our").

 

We'll refer to the Site, the Apps, Pattern by Ahdem Designs, Ahdem Designs Payments, the API, and our other services as the "Services". If you are located outside of India, Ahdem Designs is the data controller and is responsible for your personal information. This policy does not apply to the practices of third parties (including other members who sell using the Services or API users) who may also collect or receive data in connection with your use of the Services.

​

What type of information do you collect?

​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

How do you collect information?

​

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​

Why do you collect such personal information?

​

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

​

How do you store, use, share and disclose your site visitors' personal information?

​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

How do you communicate with your site visitors?

​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

How do you use cookies and other tracking tools?

​

We request you to check the cookies & our site policy here.

​

How can your site visitors withdraw their consent?

​

If you don’t want us to process your data anymore, please contact us at ahdemdesigners@gmail.com

​

Privacy policy updates

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​

Questions and your contact information

​

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ahdemdesigners@gmail.com

​

​